Claim Process Update

Effective today retailers will be able to submit a claim using their purchases from multiple invoices with the same invoice date. This process will eliminate the need to request a rain check. Please note: This process only applies when all invoices list the same...

WINTER BREAK

Hello All! Please note our offices will be closed from Christmas Eve until New Year’s Day to spend the holidays with our loved ones and we hope all have great Holidays.  We will be back in the office January 2nd, 2020. NOTE: There is a Support Form on the site...

Raincheck Update!!!

Starting August 15th, 2019 rainchecks will have date limits as follows: 14 Days to Request a raincheck from your IABD Invoice Date. 14 days for a supplier to APPROVE the raincheck otherwise the system will automatically Approve the raincheck. 30 days to redeem the...

Program Participation Reward Awareness

Many of you are familiar with the term Family Brand Bonus, these are called Program Participation Rewards (PPR) in TrakUrPromotion. In order to participate in these rewards the claims that are required for each program must have a PAID status prior to submitting for...

Rainchecks Process Updated!

The Rain check process now allows you to Attach Multiple Invoices at a time. Once the initial invoice is added you are able to continue to add all the Invoices necessary to complete the buy! Also, when adding the items to the claim you should enter in the total amount...

NEWS!!! We wanted everyone to be aware of a delay in processing of claims in the system. We recently uncovered a data issue and we’ve been working diligently with IABD to resolve the issue. As of 5/24, we believe the issue has been corrected and we are...